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VPN connection helper

Tell us where the connection gets stuck. Get a short checklist you can work through yourself.

Your entries stay on this page. These tools do not run network tests.

Before you change anything

This is guided troubleshooting, not a diagnosis. Keep passwords, recovery codes, workplace server details and logs private. On a managed device, use your administrator’s instructions. Do not disable a firewall, certificate checks, a kill switch or other protections just to make an error disappear.

Read the full troubleshooting guide →